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Privacy Policy

How Bhagwat Prapti Sandesh Pvt. Ltd. collects, uses, shares and protects personal data when you use our website and services.

Last updated:

This Privacy Policy explains how Bhagwat Prapti Sandesh Pvt. Ltd. ("Bhagwat Prapti Sandesh", "we", "us" or "our") collects, uses, shares and protects personal data when you visit our website, submit an enquiry or engage us for business registration, compliance, certification, trademark & IP, NGO, publication, branding, digital-marketing, website or automation services.

We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 as its provisions come into force. By using our website or services, you acknowledge the practices described in this policy.

  1. Information we collect

    We collect only the information reasonably needed to respond to you and to deliver the services you request:

    Contact details
    your name, email address, mobile / WhatsApp number and city.
    Business details
    company or organisation name, business type, proposed brand or trade name, and the service you are interested in.
    Enquiry content
    requirements, budget (if you choose to share it), preferred contact method and other details you share through our forms, email, phone or WhatsApp.
    Engagement documents
    where you engage us for a filing, identity and address proofs, director or partner details, logos, business documents and other records required by the relevant government authority.
    Technical data
    IP address, browser and device type, pages visited and similar usage information collected automatically when you browse the website.

    We do not collect sensitive documents unless they are required for your service. Please do not share them through general enquiry forms — we will tell you how to share documents securely, with access controls, once an engagement begins.

  2. How we use your information

    • To respond to enquiries, quote requests and consultation bookings.
    • To map your requirement to the correct service path, prepare a document checklist and send proposals or quotes.
    • To deliver engaged services, including preparing and filing applications with government portals and registries.
    • To send service updates, renewal and recurring-filing reminders, and important notices about your engagement.
    • To maintain records required by law, resolve disputes and enforce our agreements.
    • To operate, secure and improve the website and our service quality.

    Our enquiry forms ask for your consent to be contacted about your enquiry. We will send marketing communication only where you have agreed to receive it, and you can opt out at any time.

  3. We process personal data on the basis of the consent you give when you submit a form or engage us, and for other legitimate uses permitted by law, such as complying with a legal obligation or a request from a competent authority.

    You may withdraw your consent at any time by writing to us. Withdrawal does not affect processing already carried out, and we may be unable to continue a service that depends on that data.

  4. How we share information

    We do not sell personal data. We share it only where needed to deliver your service or where required by law:

    Qualified professionals
    chartered accountants, company secretaries, advocates or other authorised professionals who work on your engagement where required, bound by confidentiality obligations.
    Government authorities and certification bodies
    registries, portals and bodies relevant to your service, when you instruct us to make a filing or application.
    Service providers
    hosting, email, CRM and WhatsApp / communication providers that process data on our behalf under contractual safeguards.
    Legal requirements
    courts, regulators or law-enforcement agencies where disclosure is required by law.

    Information filed with public registries — for example trademark applications or company registration records — may become publicly visible as part of the authority's own process.

  5. Cookies and analytics

    Our website may use cookies and similar technologies that are necessary for it to function, and, where used, analytics tools that help us understand how visitors use the site. You can block or delete cookies through your browser settings; some parts of the website may not work as intended if you do.

  6. Data retention

    We keep personal data only for as long as it is needed for the purpose it was collected, or for longer where required by law (for example, tax, company-law or professional record-keeping obligations). Enquiry data that does not lead to an engagement is deleted or anonymised once it is no longer needed.

  7. Security of your information

    We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Our Security page describes these practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

  8. Your rights

    Subject to applicable law, you may:

    • request a summary of the personal data we hold about you and how it is processed;
    • ask us to correct, complete or update inaccurate information;
    • ask us to erase data that is no longer needed, unless we must retain it by law;
    • withdraw consent and opt out of marketing communication;
    • nominate another person to exercise your rights in the event of death or incapacity; and
    • raise a grievance with us about how your data has been handled.

    We may need to verify your identity before acting on a request.

  9. Our website may link to government portals and other third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

  10. Grievance redressal and contact

    If you have a question, request or complaint about this policy or your personal data, please contact our Grievance Officer. We aim to acknowledge requests promptly and resolve them within the timelines required by law.

    Bhagwat Prapti Sandesh Pvt. Ltd.

    bhagwatpraptisandesh.in

    +91 9129950235WhatsApp +919821549939info@bhagwatpraptisandesh.in

    If you are not satisfied with our response, you may have the right to approach the Data Protection Board of India once it is operational for such complaints.

  11. Changes to this policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Where changes are significant, we will take reasonable steps to notify you.